Name
Telephone
E-Mail
Subject	Account Inquiring Value-add Charging Cost Usage Inquiring Location Inquiring Bug Report New Charging Station Report Others
Content

E-Charge Terms of Services

Welcome to E-Charge

Thanks for using our products and services (“Services”). The Services are provided by Hong Kong EV Power Limited (“EV Power”) located at Unit 606, Lakeside 1, No.8 Science Park West Avenue, Hong Kong Science Park,Shatin, New Territories, Hong Kong.
By using our Services, you are agreeing to these terms. Please read them carefully.

Using our Services

You must follow any policies made available to you within the Services.

1. Do not misuse our Services; for example, do not interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law, including applicable export and control laws and regulations. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.
2. In connection with your use of the Services, we may send you service announcements, administrative messages and other information. You may opt out of some of those communications.

Your E-Charge Account

You need an E-Charge Account in order to use some of our Services. You may create your own E-Charge Account, or your E-Charge Account may be assigned to you by an administrator, such as your employer. If you are using an E-Charge Account assigned to you by an administrator, he/she may be able to access or disable your account.
If you learn of any unauthorised use of your password or account, contact us as soon as possible.

Privacy and Copyright Protection

EV Power’s Privacy Policies explain how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that EV Power can use such data in accordance with our Privacy Policies.
We respond to notices of alleged copyright infringement and terminate accounts of repeat infringers according to the process set out in the law of Hong Kong SAR.

Modifying and Terminating our Services

1. We are constantly changing and improving our Services, including add or remove functionalities or features and suspend or stop a Service altogether.
2. You can stop using our Services at any time while EV Power may also stop providing Services to you or add or create new limits to our Services at any time.
3. You can stop using our Services at any time while EV Power may also stop providing Services to you or add or create new limits to our Services at any time.
4. We believe that you own your data, and preserving your access to such data is important. If we discontinue a Service, where reasonably possible, we will give you reasonable advance notice and a chance to remove information from that Service.

Our Warranties and Disclaimers

We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy using them; however, there are certain things that we do not promise about our Services.
Other than as expressly set out in these terms or additional terms, ev power makes any specific promises about the services. For example, we do not make any commitments about the content within the services, the specific function of the services or their reliability, availability or ability to meet your needs. We provide the services “as is”.
Some jurisdictions provide for certain warranties, like the implied warranty of merchantability, fitness for a particular purpose and non-infringement. To the extent permitted by law, we exclude all warranties.

Liability for our Services

1. When permitted by law, ev power will not be responsible for lost profits, revenues or data, financial losses or indirect, special, consequential, exemplary or punitive damages.
2. To the extent permitted by law, the total liability of ev power for any claim under these terms, including for any implied warranties, is limited to the amount that you paid us to use the services (or, if we choose, to supplying you with the services again).
3. In all cases, ev power will not be liable for any loss or damage that is not reasonably foreseeable.

Business uses of our Services

If you are using our Services on behalf of a business, that business accepts these terms. It will hold harmless and indemnify EV Power and its affiliates, officers, agents and employees from any claim, action or proceedings arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, judgments, litigation costs and legal fees.

About these Terms

1. We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should read the terms regularly. We will post notice of modifications to these terms on this page. We will also post notice of modified additional terms in the applicable Service. Changes will not apply retrospectively and will become effective no earlier than fourteen days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service.
2. If there is any inconsistency between these terms and the additional terms, the additional terms will prevail to the extent of the inconsistency.
3. These terms govern the relationship between EV Power and you. They do not create any third party beneficiary rights.
4. If you do not comply with these terms and we do not take action immediately, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future).
5. If it turns out that a particular term is not enforceable, this will not affect any other terms.
6. For information about how to contact EV Power, please visit our contact page.

Governing Law, Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the Hong Kong SAR. You agree to submit to the non-exclusive jurisdiction of the courts of Hong Kong SAR.

---

Terms & Conditions of E-Charge

1. The charging system is provided by Hong Kong EV Power Limited (“EV Power”) for electric vehicles (EV) of E – Charge members in Hong Kong which are properly licensed and certified by the Hong Kong government or the relevant agents.
2. Users undertake to comply fully with the E-Charge Instructions in the operation of the charging system.
3. Users are solely responsible for ensuring their EV are in good and safe condition and suitable for use with this charging system.
4. Users shall indemnify and hold harmless EV Power and the owner of chargers from and against any and all claims, demands, suits, actions or liabilities for damage to property or for injury or death of any person arising out of improper or unreasonable use of the charging system.
5. Only EV can be plugged into charger

---

Privacy Policy

Hong Kong EV Power Limited ("we", "our" or "us") respects your privacy and commits to comply with the data protection principles and the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong Special Administrative Region). In case of any inconsistency or conflict between the English version and versions of other languages, the English version shall prevail.

Information Collection, Use, and Sharing

We shall occasionally collect personal data from you and such data will be processed for the specific purpose given at the time or for any purpose provided for in this policy. Such purposes may include

1. processing of your complaints, enquiries or feedback, or
2. identification and verification of you as a user.
3. provision of goods, services and/or activities to you;
4. promoting, marketing and advertising of any goods, services and/or activities to you;
5. understanding and analysing the statistics on the usage of the website by visitors; and
6. purposes relating thereto.

The provision of personal data or any information is voluntary. We might be unable to process your request if you do not provide us with complete information. Also, in relation to purpose (4) above, we shall provide suitable opt-out facilities.

Data Retention

We will keep your personal data for as long as necessary to fulfil the purpose for which the data was collected. Personal data which is no longer required will be destroyed.

Disclosure and Transfer of Personal Data

Personal data held by us will be kept confidential but we may provide or transfer the personal data to:

1. any company within our Group;
2. external parties including but not limited to any agent, contractor or third party service provider which provides administrative, telecommunications, computer or other services to us in connection with the operation of our business;
3. any person to whom our Group is under an obligation to make disclosure under the requirements of any law binding on our Group or for the purposes of any guidelines issued by regulatory or other authorities with which our Group is expected to comply.

We may transfer your personal data to the above parties outside Hong Kong for the purposes mentioned above.

Access to and Correction of Personal Data

Pursuant to the Ordinance, you have the right to request access to and correction of your personal data held by us. Such enquiries or requests should be addressed to Hong Kong EV Power Limited
Address: Unit 606, 6/F, Lakeside 1, No. 8 Science Park West Avenue, Hong Kong Science Park Phase 2, Shatin, N.T. Hong Kong
e-mail: contact@hkevpower.com

Security of Personal Data

We will take appropriate measures to ensure that your personal data is properly protected; however, there is no security guarantee for any data transmission over the Internet. You should transmit all such data at your own risk. Once we receive your transmission, only our authorized employees or contractors could access your personal data.

Web Logs (Cookies)

When you visit our website, we shall make a record of your visit for preparing general statistics on the usage of this website to improve the effectiveness of our marketing and promotional activities. However, we do not collect any personally identifiable information from you during your browsing of this website.
We shall also place a cookie in your browser. A cookie is a small file which contains anonymous information about your preferences and navigation pattern in particular sites, thus enabling website owners to provide more useful features for their users. The data collected by means of 'cookies' will not be disclosed to any third parties except to those within our Group or the agents of our Group.
If you wish to disable the cookies, you may do so by changing the setting of your browser. However, in that event, you may not be able to make full use of our website.

Links

Links on this website may link to websites maintained by other third parties. These third parties may have their own privacy policies and practices which might not be bound by this policy. We make no representation or warranty regarding the accuracy, timeliness, suitability or any other aspect of the information and content on such websites. Access to and use of such other websites is at your own risk and subject to the terms and conditions applicable to such websites.
If you feel that we are not abiding by this policy, you should contact us immediately via telephone at (852) 3695 0396 or email at contact@hkevpower.com.

---

Disclaimer

Hong Kong EV Power Limited has produced this Web site based on information available to it at the time of preparation. The material on this Web site is for general information only and is from time to time subject to review and changes without notice.
All reasonable efforts have been made to ensure the accuracy of the contents provided on this website and Hong Kong EV Power Limited accepts no responsibility or liability for any errors, omissions, misstatements or inaccuracies in, nor any liability to update, the said material. No representation is made or no warranty is given by Hong Kong EV Power Limited or its officers as to the completeness or accuracy of the information that this website contains. References in this website to any products, services, or events do not necessarily constitute or imply HHL's endorsement or recommendation.
In case of any discrepancy between the different language versions in respect of any part or all of this policy, the English version shall prevail.